NCIC among 911 Center upgrades

From Press Reports

MATHISTON — The Webster County 911 Center is constantly upgrading its services to better serve the people of Webster County.

Over the past several months, the 911 Center has acquired the National Crime and Information Center computer, which gives the dispatchers access to all federal, state, county and city law enforcement agencies.

This computer is used for maintaining stolen property, driver license and vehicle records, and used to send notices and information to any or all law enforcement agencies in the country.

Emergency Phones The center now has four direct phone lines to contact emergency helicopter services that cover the area, and the fifth direct phone line is expected to be installed soon. Webster County 911 Director Jimmy McLemore stated these emergency phones for helicopter ambulances have been acquired with no cost for the county, and by using these phones, helicopters can be summoned much faster.

The 911 Center now has access to nine helicopter ambulances and one fixed-wing ambulance. The statewide emergency radio service (MISWIN) has been installed, and is ready to use in any disaster from the 911 Center. McLemore said this radio can be used to communicate with other agencies all over the state.

Training on new procedures and operation are constantly being obtained to better serve Webster County. This ensures the dispatchers always have the most up-to-date training and information available.

Remove Batteries From Old Phones If anyone has given a child an old cell phone to play with, McLemore asked everyone to please remove the battery from the phone because cell phones that are not activated can still call the 911 Center. The dispatchers receive calls from children playing with cell phones, and they or the parents don’t know they have called the 911 Center.

“We have received up to 20 calls within a few minutes from deactivated cell phones,” McLemore stated. “Since all 911 calls must be answered, these type of calls ties up a dispatcher and an emergency line. Removing the battery before letting a child play with it will help stop these types of calls.”

Post 911 Address Again, McLemore said a county ordinance requires that all businesses and residences must post their 911 address where it can be clearly seen by emergency responders. The most prominent place people can post their 911 address is at the end of their driveway or on both sides of their mailbox. The ordinance states the numbers must be at least three inches tall, and made from a reflective material. A fine can be levied for not having your address number posted.

McLemore also asked that resident please notify the 911 Center if they are planning to have a control burn. This will make the 911 Center and emergency responders aware of a control burn in the event someone calls the fire in as an emergency.

CodeRED Alerts Webster County now has the program CodeRED that will be used to alert Webster County citizens of any dangers or notices. This will include weather notices, along with boil-water notices and any other public notice that needs to go out. To receive these notices, log on to and sign up to receive notices from CodeRED.

McLemore stated that he and the staff of the 911 Center are there to help the citizens of Webster County in any way they can.